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  3. mobile menu link to ancho error

mobile menu link to ancho error

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  • J
    J
    juan casal
    wrote on last edited by
    #1

    Hello! Help!
    I'm working on this website
    http://hialfonsina.com/
    I have a landing page with links to anchors within the same page. All my menu buttons are custom links (#about, #contact, etc) and they are working fine on desktop, but in mobile they are having a strange behavior.
    Buttons scroll down only if i'm on the top of the site, if i'm on some other part, the menu buttons takes me to the top and then i have to tap again to scroll to that section.

    What could be the mistake?

    It's weid because every site i did this way worked fine, it's just the same menu for desktop and mobile.

    Thanks for helping!

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    0
    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @juan-casal

      Yes i see the issue on Mobile & in your console there is an error with this 'page-scroll-to- id '

      Screen Shot 2021-03-26 at 11.10.25 AM.png

      As a first step could you make sure of the following before moving forwards:

      • Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      • Any Custom CSS or JS that may interfere is temporarily removed.

      • Any third-party plugins de-activated to see if this resolves the issue.

      • If using a WordPress Cache plugin, disable it or clear your cache.

      • License key not activated - (in website blank situations or button not available)

      • If your WordPress Dashboard shows a warning "PHP Update required” please update your PHP version in your webhost control panel.

      • Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.


      Would be great to know if its a bug and can fix it as soon as possible :)

      If you have further questions @juan-casal please feel free & have a wonderful day

      Thank you for using Lay Theme

      Best
      RIchard

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