video thumbnails don't play on mobile (Chrome/Android)

[saralandeira]

Hello, a few of the project thumbnails on my website are mp4 videos. These are set to autoplay and loop, and work fine on desktop. However, these thumbnails do not display on mobile (a white gap appears instead). Do you know how to solve this? The website is www.what-the.studio

Thanks!

[Richard]

Dear @saralandeira

When testing on Chrome, Safari and Firefox the Project Thumbnails appear ( I also tested on a Mobile device to be sure ):

They do load slowly. This may be why you see white space?
Also Lazy loading is on and requires scrolling down make content appear for me.

Settings within Lay Options

https://laytheme.com/documentation.html#speedingup

https://handbrake.fr/

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Maybe i have misunderstood sorry @saralandeira but i am able view the Thumbnail content. It appears though slowly, Using smaller file sizes may be a solution for you.

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Talk soon @saralandeira & have a great day 🏖

Richard