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  3. Website loading on mobile

Website loading on mobile

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  • A
    A
    ateliermaeve
    wrote on last edited by
    #1

    Hi, i have an issue to load the mobile version at the first entry and i need to refresh the browser several times to access. After the website is loaded once, all runs properly at normal loading times. I tried it with deactivating the intro without success. In my hosting i updated to the latest PHP version, theme, plugins and addons are up to date. Any recommendation what could cause this issue?

    The website is https://www.maeve.ch

    Thank you!

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    0
    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @ateliermaeve

      I'm not having any issue loading your website first time on Mobile/Safari.

      Screen Shot 2022-01-17 at 9.49.24 AM.png

      What browser and setup are you using - maybe i can test better then 🌝


      Have a great day
      Richard
      1 Reply Last reply
      0
      • A
        A
        ateliermaeve
        wrote on last edited by
        #3

        Hi, thanks for the check. I am using safari on iphone 11 and 13pro, but also heard the feedback from others as i published the release on Instagram. Yesterday it seemed to work properly, this morning it’s the same issue without changing anything on the site. Maybe it’s a problem with my host?

        Thanks!
        Sandro

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        0
        • RichardR
          RichardR
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear Sandro

          @ateliermaeve

          Strange 🤔still unable to recreate the issue when viewing first time (this test was on the Iphone 13 Pro, loaded beautifully ) :

          Screen Shot 2022-01-18 at 8.39.30 AM.png

          Is there any other way you can think of that may help me test these errors?


          Best wishes ✨
          Richard
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