Tag filter scrambling bug

[Richard]

Dear Alasdair

@alasdair17

Thanks for interjecting 🌝, therefore the bug is not just occurring for @Warul-Kawa

If Wordpress, Lay Theme & Addons are up to date and no third-party plugins are causing this then:

Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Armin can then have a better look 🔍✅

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Have a wonderful day & talk soon

Richard

[alasdair17]

Thanks Richard! I've emailed Armin.

I think I may have sorted the issue by just rearranging them again, giving them a sort of manual refresh if that makes sense. However, when I did that and saved it the panel to update them has gone? Very confused. I've attached a screenshot. See the, 'Tag filter Order', I cannot scroll down now to reorder them as if they've completely vanished... hope you can help!

[Richard]

Dear @alasdair17

Very strange indeed.. just to be sure while debugging:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?


Any custom CSS or JS that may interfere is temporarily removed.


Any third-party plugins are de-activated to see if this resolves the issue.

refreshing Cache/ browser doesn't solve the problem

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Best wishes & talk soon ✨

Richard

[alasdair17]

It was working fine, I just reordered the tags and saved it. Then when I refreshed I returned to reorder more tags and now that part of the panel is gone so I can't reorder at all now - I can't scroll down past that grey line. No third party plugins or code were added or modified whilst doing this.

I thought maybe there was too many tags (I do have a lot for this website) so I removed some and still not back to how it was working before.

I have emailed @Armin-Unruh and he has the details to check to see what's going on.

Anything else I can try? It's really important that I can reorder these tags by the end of the month.

Cheers,

Alasdair

[alasdair17]

So, I've done some troubleshooting. If I create a new 'Project Thumbnail Index' I can now rearrange the 'Tag Filter Order' as to how I need it. However, when I click, 'OK' and 'Update' and return to the 'Project Thumbnail Index' again the 'Tag Filter Order' panel goes missing again.

So, in the meantime I can get the tags to how the order I want but I only have one chance to do it. If I want to update the order in the future I cannot.

What do you think? @arminunruh @Richard

Cheers,

Alasdair

[alasdair17]

Typo: 'Project Thumbnail Index' should be, 'Project Thumbnail Grid'.

[Richard]

@alasdair17

Thank you for such a good test Alasair! 💥

If your detail's are emailed to Armin then he can better inspect the Bug and get back to you. I will also forward this thread again. ✅

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Talk soon Alasdair & best wishes ✨

Richard

[arminunruh]

hey thanks for your patience!
i'm working on the fix right now

[alasdair17]

Thank you!

[Warul Kawa]

@arminunruh @Richard thanks a lot! :)