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  2. Shop / WooCommerce
  3. All my images are gone...

All my images are gone...

Scheduled Pinned Locked Moved Shop / WooCommerce
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  • K
    K
    karimus1888
    wrote on last edited by
    #1

    Hi Armin !
    I made a shop for my artworks but they are all gone... Any ideas ?
    https://keight.shop

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    0
    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @karimus1888

      I see that Lay Theme version 4.1.0 is installed, do you wish to upgrade to 4.2.3?

      Also are Woocommerce, Wordpress and Lay Theme Addon's updated fully?

      Any third-party plugins temporarily deactivated to see if this is the problem?


      Talk soon & best wishes
      Richard
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      0
      • K
        K
        karimus1888
        wrote on last edited by
        #3

        I made the update but it still doesn't work... An other user in wordpress add the images of the shop, is it possible that if, ass an admin, I delete the user, the images also are deleted ? Because I deleted the user that upload the images on the shop...

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        • RichardR
          RichardR
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @karimus1888

          Do the images that were uploaded still exist within your Media Library?

          Screen Shot 2022-03-14 at 11.07.39 AM.png

          If you create a basic Lay Theme page and add some images to the Gridder do they appear?


          Best
          Richard
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          0
          • K
            K
            karimus1888
            wrote on last edited by
            #5

            @Richard said in All my images are gone...:

            dia Library?

            Thanks Richard for your answer ... No images in the media library, any idea ?

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            • RichardR
              RichardR
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear @karimus1888

              Did the images disappear at the same time that you deleted this user?


              Best
              Richard
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