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  3. Light box, full screen bug

Light box, full screen bug

Scheduled Pinned Locked Moved Bug Reports
24 Posts 3 Posters 4.2k Views 1 Watching
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  • arminunruhA arminunruh

    can you update lay theme and lightbox now and try again? does it work now?

    T
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    thorsten
    wrote on last edited by
    #8

    @arminunruh updated theme and lightbox. unfortunately the problem still exists.

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    • arminunruhA arminunruh

      can you update lay theme and lightbox now and try again? does it work now?

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      thorsten
      wrote on last edited by
      #9

      @arminunruh Can you reproduce the error?
      For example, when I click on the first image and want to run the lightbox, the first image freezes and the lightbox runs behind it.

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      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by
        #10

        oh yea now i see it too on your website!
        mmh interesting it only happens on your site, not mine

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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          thorsten
          wrote on last edited by
          #11

          After fixing the problem last time, it now appears again after updating lay theme and lightbox.
          https://thorstenklapsch.de

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            thorsten
            wrote on last edited by
            #12

            not on every side but here: https://thorstenklapsch.de/klima-alpen/
            clicking on the first picture...

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            • arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #13

              which browser?

              it works correctly for me for both chrome and safari

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              • arminunruhA arminunruh

                which browser?

                it works correctly for me for both chrome and safari

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                thorsten
                wrote on last edited by
                #14

                @arminunruh Safari 17.3
                Bildschirmfoto 2024-01-25 um 23.12.10.jpg

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                  thorsten
                  wrote on last edited by
                  #15

                  @arminunruh Click back and forth on the page. And then on the first picture of each story. You will then see that the first picture in the lightbox freezes.

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                    thorsten
                    wrote on last edited by
                    #16

                    @arminunruh sorry, but it does not work with the safari browser. can i send you a screen video?

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                    • arminunruhA
                      arminunruhA
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #17

                      yes of course! use wetransfer or dropbox and post a link here or send it to info@laytheme.com

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                        thorsten
                        wrote on last edited by
                        #18

                        @arminunruh I've send you a video via wetransfer to info@laytheme.com

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                        • arminunruhA
                          arminunruhA
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #19

                          thanks im downloading it now

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                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #20

                            so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                            can you update to 1.6.7 now?
                            also, make sure u did this:

                            When using a WordPress Cache plugin, disable it or clear your cache.

                            and then if you can send your wp-admin login again, that'd be great
                            sorry that this is still an issue!

                            going to look into this further now

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                            • arminunruhA arminunruh

                              so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                              can you update to 1.6.7 now?
                              also, make sure u did this:

                              When using a WordPress Cache plugin, disable it or clear your cache.

                              and then if you can send your wp-admin login again, that'd be great
                              sorry that this is still an issue!

                              going to look into this further now

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                              thorsten
                              wrote on last edited by
                              #21

                              @arminunruh updated laytheme and lightbox, but didn't help

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                              • arminunruhA
                                arminunruhA
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #22

                                sure, will work on it.
                                i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                                • arminunruhA arminunruh

                                  sure, will work on it.
                                  i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                                  thorsten
                                  wrote on last edited by
                                  #23

                                  @arminunruh I just sent you the data again.

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                                  • arminunruhA
                                    arminunruhA
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #24

                                    ok i fixed it, released a lightbox addon update for it too

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