Background video no longer visible after update 11.2.3
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Hello,
I'm experiencing an issue with a background video on my homepage.
The video is still visible and correctly configured in the Gridder editor, but it no longer appears on the live website.
The problem started after updating LayTheme 11.2.3 The video was working correctly before.Additional information:
- The video is set as the homepage background.
- It is still visible in the Gridder editor.
- The issue occurs on multiple devices and browsers (desktop and mobile).
- Clearing the browser cache did not solve the problem.
Has anyone experienced a similar issue or knows of a fix?
Thank you for your help. -
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Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it