licence key doesn't work

[leahem]

Hi!

I bought a Lay Theme Single License a few weeks ago and I just wanted to get started but my license key doesn't work.
Wordpress doesn't even register it or say it's incorrect. Can you please help me out?

Thanks in advance!
Leah

[lionelbonnaz]

Have you made the update ?

[leahem]

Yeah I literally updated everything I could!

[mariusjopen]

Hi Leah!

please apologise the delay!

Armin will check the license now!

Best! :-)

Marius

[arminunruh]

Hey leahem!
I have checked your key and it seems to not have been activated yet. It could be that your webhosts' mod_security settings prevent the connection to my license key server. That's my guess. You could ask your webhost to disable mod_security for you and then try again or you can leave it the way it is. Lay Theme works fine even when you can't activate the key.