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  3. 'customize' page in dashboard not loading anymore

'customize' page in dashboard not loading anymore

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  • M
    M
    mikeygilles
    wrote on last edited by mikeygilles
    #1

    Hi, firstly thanks for such a great flexible and functional theme.

    I'm updating the design a site I built earlier this year on Laytheme but am now unable to load the customize page in dashboard to change the front page to the new holding page.

    Not sure if it is related but the Media Library doesn't show when navigating from the dashboard too, but can access it when uploading media when editing a page.

    I'm currently using Chrome 62.0.3202.94 and Safari 9.1.3

    Many thanks in advance, Mikey

    1 Reply Last reply
    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Hi @mikeygilles
      which plugins do you use?
      Try to deactivate Jetpack.

      You cannot select your frontpage here?
      0_1512737326332_Bildschirmfoto 2017-12-08 um 13.48.24.png

      0_1512737332290_Bildschirmfoto 2017-12-08 um 13.48.27.png

      Let me know :-)

      Marius

      www.mariusjopen.world

      M 1 Reply Last reply
      0
      • mariusjopenM mariusjopen

        Hi @mikeygilles
        which plugins do you use?
        Try to deactivate Jetpack.

        You cannot select your frontpage here?
        0_1512737326332_Bildschirmfoto 2017-12-08 um 13.48.24.png

        0_1512737332290_Bildschirmfoto 2017-12-08 um 13.48.27.png

        Let me know :-)

        Marius

        M
        M
        mikeygilles
        wrote on last edited by
        #3

        Hi @mariusjopen thanks! No Jetpack but I did have a redundant plugin, 'Simple Admin Language Change' still activated, which I have now deactivated. 'Customize' and 'Media Library' are both working again. You're the best thanks again for your speedy reply.

        Mikey

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