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  3. Fonts on the mobile

Fonts on the mobile

Scheduled Pinned Locked Moved Bug Reports
24 Posts 3 Posters 5.8k Views 2 Watching
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  • mariusjopenM
    mariusjopenM
    mariusjopen
    Global Moderator
    wrote on last edited by
    #2

    Dear @Toby
    on my iPhone 6 all the fonts load correctly.

    Which phone do you use?

    Best!

    Marius

    www.mariusjopen.world

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    0
    • T
      T
      Toby
      wrote on last edited by Toby
      #3

      Hi Mauris

      I have an iPhone 7 plus using iOS11.3 and my custom fonts have been replaced with a default font not matching the desktop version.

      Cheers
      Toby

      0_1524571545034_IMG_6266.PNG

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      0
      • mariusjopenM
        mariusjopenM
        mariusjopen
        Global Moderator
        wrote on last edited by
        #4

        Dear @Toby

        can you check on a different iPhone. Or on a different mobile browser?

        We will also investigate.

        All the best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply
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        • T
          T
          Toby
          wrote on last edited by
          #5

          Thanks Marius

          It appears to be working on a Pixel phone but It's also not working on a iPhone 7

          Cheers
          Toby

          1 Reply Last reply
          0
          • arminunruhA
            arminunruhA
            arminunruh
            Global Moderator
            wrote on last edited by
            #6

            ok thanks will look at this!

            1 Reply Last reply
            0
            • T
              T
              Toby
              wrote on last edited by
              #7

              Thanks Armin

              Toby

              1 Reply Last reply
              0
              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #8

                Ok I looked at it on an IPhone X v1
                iPhone 7 plus v 10.3
                iPhone 6s v 11.3.1

                Couldn't reproduce it :/

                Do you have version 11.3 or 11.3.1 ?

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                0
                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #9

                  also on iOS 11.2 i couldnt reproduce it on iphoneX and iphone 7+

                  Are u using safari?

                  T 1 Reply Last reply
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                  • arminunruhA arminunruh

                    also on iOS 11.2 i couldnt reproduce it on iphoneX and iphone 7+

                    Are u using safari?

                    T
                    T
                    Toby
                    wrote on last edited by
                    #10

                    @arminunruh

                    I'm using 11.3 and safari - odd because I Just visited on the iPhone and the text was displaying correctly (which is good but bizarre)

                    I have now updated to 11.3.1 and fonts are still correct.

                    However I had some one check on an iPhone 7 (iOS 11.3.1 ) and it still didn't work

                    Thanks for looking into it

                    Toby

                    1 Reply Last reply
                    0
                    • mariusjopenM
                      mariusjopenM
                      mariusjopen
                      Global Moderator
                      wrote on last edited by
                      #11

                      Dear @Toby
                      we will check.

                      Best!

                      Marius

                      www.mariusjopen.world

                      1 Reply Last reply
                      0
                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #12

                        Sorry but I can't reproduce this on an iPhone 7 :/

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                        • T
                          T
                          Toby
                          wrote on last edited by
                          #13

                          Hi Armin

                          Having had the fonts working on the iPhone 7 plus - bizarrely a recent visit on my phone I noticed I had lost the custom fonts again.

                          I cleared my safari history and data on iPhone but am still missing my custom fonts!?

                          Cheers
                          Toby

                          see screenshot

                          0_1525766980029_IMG_6345.PNG

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                          • mariusjopenM
                            mariusjopenM
                            mariusjopen
                            Global Moderator
                            wrote on last edited by
                            #14

                            Dear @Toby
                            all right. We will check again.

                            Best!

                            Marius

                            www.mariusjopen.world

                            1 Reply Last reply
                            0
                            • arminunruhA
                              arminunruhA
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #15

                              Ok.

                              Does this happen with any custom font or is it only this one?
                              Maybe it has sth to do with the font itself, maybe you can try a different webfont?

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                              • T
                                T
                                Toby
                                wrote on last edited by Toby
                                #16

                                Hi Armin

                                Yes both my custom fonts no longer work

                                F37 Ginger Round

                                Oban Triangle Regular

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                                • mariusjopenM
                                  mariusjopenM
                                  mariusjopen
                                  Global Moderator
                                  wrote on last edited by
                                  #17

                                  Hi @Toby

                                  can you send me the font files and I will try myself?

                                  marius@thepeople.world

                                  Best!

                                  Marius

                                  www.mariusjopen.world

                                  T 1 Reply Last reply
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                                  • mariusjopenM mariusjopen

                                    Hi @Toby

                                    can you send me the font files and I will try myself?

                                    marius@thepeople.world

                                    Best!

                                    Marius

                                    T
                                    T
                                    Toby
                                    wrote on last edited by
                                    #18

                                    @mariusjopen Thanks Marius email has been sent.

                                    1 Reply Last reply
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                                    • mariusjopenM
                                      mariusjopenM
                                      mariusjopen
                                      Global Moderator
                                      wrote on last edited by
                                      #19

                                      Hi @Toby

                                      it works on iPhone 7 and X.

                                      Is it only on your phone?

                                      Best

                                      Marius

                                      1_1526394850448_Bildschirmfoto 2018-05-15 um 16.32.27.png 0_1526394850447_Bildschirmfoto 2018-05-15 um 16.31.23.png

                                      www.mariusjopen.world

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                                      • T
                                        T
                                        Toby
                                        wrote on last edited by Toby
                                        #20

                                        Hi Marius

                                        Thanks for taking a look - Its not just my iPhone I have looked on two separate iPhone 7 devices both up to date with iOS 11.3.1

                                        Do you think a re-load of the fonts to site might help?

                                        Cheers
                                        Toby

                                        1 Reply Last reply
                                        0
                                        • mariusjopenM
                                          mariusjopenM
                                          mariusjopen
                                          Global Moderator
                                          wrote on last edited by
                                          #21

                                          Dear @Toby
                                          can you try with another font which you upload?

                                          Maybe it is the font file?

                                          Best!

                                          Marius

                                          www.mariusjopen.world

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