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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. Fonts on the mobile

Fonts on the mobile

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  • T
    T
    Toby
    wrote on last edited by
    #13

    Hi Armin

    Having had the fonts working on the iPhone 7 plus - bizarrely a recent visit on my phone I noticed I had lost the custom fonts again.

    I cleared my safari history and data on iPhone but am still missing my custom fonts!?

    Cheers
    Toby

    see screenshot

    0_1525766980029_IMG_6345.PNG

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    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #14

      Dear @Toby
      all right. We will check again.

      Best!

      Marius

      www.mariusjopen.world

      1 Reply Last reply
      0
      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by
        #15

        Ok.

        Does this happen with any custom font or is it only this one?
        Maybe it has sth to do with the font itself, maybe you can try a different webfont?

        1 Reply Last reply
        0
        • T
          T
          Toby
          wrote on last edited by Toby
          #16

          Hi Armin

          Yes both my custom fonts no longer work

          F37 Ginger Round

          Oban Triangle Regular

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          • mariusjopenM
            mariusjopenM
            mariusjopen
            Global Moderator
            wrote on last edited by
            #17

            Hi @Toby

            can you send me the font files and I will try myself?

            marius@thepeople.world

            Best!

            Marius

            www.mariusjopen.world

            T 1 Reply Last reply
            0
            • mariusjopenM mariusjopen

              Hi @Toby

              can you send me the font files and I will try myself?

              marius@thepeople.world

              Best!

              Marius

              T
              T
              Toby
              wrote on last edited by
              #18

              @mariusjopen Thanks Marius email has been sent.

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              0
              • mariusjopenM
                mariusjopenM
                mariusjopen
                Global Moderator
                wrote on last edited by
                #19

                Hi @Toby

                it works on iPhone 7 and X.

                Is it only on your phone?

                Best

                Marius

                1_1526394850448_Bildschirmfoto 2018-05-15 um 16.32.27.png 0_1526394850447_Bildschirmfoto 2018-05-15 um 16.31.23.png

                www.mariusjopen.world

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                • T
                  T
                  Toby
                  wrote on last edited by Toby
                  #20

                  Hi Marius

                  Thanks for taking a look - Its not just my iPhone I have looked on two separate iPhone 7 devices both up to date with iOS 11.3.1

                  Do you think a re-load of the fonts to site might help?

                  Cheers
                  Toby

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                  • mariusjopenM
                    mariusjopenM
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #21

                    Dear @Toby
                    can you try with another font which you upload?

                    Maybe it is the font file?

                    Best!

                    Marius

                    www.mariusjopen.world

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                    • T
                      T
                      Toby
                      wrote on last edited by Toby
                      #22

                      Hi Marius

                      I uploaded dinot and found the same problem occurred

                      Cheers
                      Toby

                      Edit :

                      I've also been informed that the fonts don't work on the iPad either

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                      0
                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #23

                        Ok Toby

                        Can you delete all of your webfonts from lay options -> webfonts, and then re-insert them?
                        I believe the problem is not the iphone version, but when you visit the website using https instead of http the fonts are not loaded correctly.

                        This I fixed in a certain lay theme verison but it only works with newly inserted fonts.

                        If that doesn't work please send me your /wp-admin/ login info to armin.unruh@gmail.com along with a link to this topic, thanks!

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                        • T
                          T
                          Toby
                          wrote on last edited by Toby
                          #24

                          Thanks Armin

                          I'll give that a go and keep you posted

                          Thanks Toby

                          Edit:

                          Thanks Armin that's worked

                          Cheers
                          Toby

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