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  3. images are no longer displayed

images are no longer displayed

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  • R
    R
    roro
    wrote on last edited by roro
    #1

    Hi

    The images in the carusell addon are suddenly no longer displayed on my website (single images work and imagehover are also). Here is the link to a project: https://ronjaburkard.com/portraits/
    I tried firefox and Safari.
    The mobile version is not showing any images at all...

    A few days ago I updated wordpress to the latest version and installed an SEO plugin. Laytheme is installed with version 8.1.1. The carousel is also in the latest version.

    I have deactivated the SEO in the meantime, that doesn't seem to be the problem. I think it has something to do with the wordpress update...
    Do you have any ideas what I could try?

    Thank you!

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    • R
      R
      roro
      wrote on last edited by
      #2

      Here's an update:

      I tried without success:
      – deactivating all custom code
      – deactivating all plugins
      – google chrome
      – opera

      If I inspect the carousel then I can find the images and even open them in a new tab via right-click. So they seem to be there but are somehow not displayed (cannot find a display:none css tag or similar through the inspector)… really weird, has anyone had that in the past?

      I somehow solved the problem of no images at all (not just the ones in a carousel) showing up on mobile tough. The solution was to deactivate and reactivate unrelated third-party plugins… BUT right after that a new problem occured both on mobile and desktop: If I click any link the respective page is not loading. The address changes in the address bar but the page only loads if I manually reload the page.

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      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        mh in the console i see some errors i have never seen before!

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          so looking at the console for the carousel it seems that theres some error with the autoplay of the carousel

          but if i try autoplay on my lay theme installation it works without errors

          and clicking on links on your website doesnt produce any errors but simply doesnt work

          i will need to take a closer look if you can send the login data
          sorry this happened!
          not sure why this happened

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          • R
            R
            roro
            wrote on last edited by
            #5

            I have sent you everything.

            Thank you Armin!

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            • arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              hey so this was the issue:
              in customize → site title and in mobile site title you used this HTML:

              <div class="_info"> <span> Ronja Burkard <br> Fotografie und Gestaltung  </span>
              

              however, it was missing: </div>
              because the div tag wasnt closed in this way, it changed the whole html structure of the website, causing it to not work properly

              it needs to be:

              <div class="_info"> <span> Ronja Burkard <br> Fotografie und Gestaltung  </span></div>
              

              i changed it for you

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              • arminunruhA arminunruh referenced this topic on
              • R
                R
                roro
                wrote on last edited by
                #7

                Thank you so much!

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