MP4 Videos don't work in Safari but do work in Chrome and Firefox

[Dani_MB]

https://www.mueller-brunke.com

[arminunruh]

can u try to turn off these 3 boxes?
in lay options

[Dani_MB]

@arminunruh Hi there, these boxes are not turned on. Any other ideas are welcome!

[arminunruh]

ok can you try to export one of the videos that dont play in safari using
https://handbrake.fr/

and try to use some web preset. so it should for example be a .mp4 video, with h.264 codec

also make sure your iphone and your macbook dont have low power mode enabled

[Dani_MB]

@arminunruh Hi Thanks for your reply. all the videos are this format : MPEG-4 AAC, H.264 so that should not be the problem. Also regarding the low power mode, these videos not only not working on my safari but also on other peoples Safari.

[Dani_MB]

also if i drag the video into safari it works so it has to be a Laytheme issue

[Dani_MB]

just to add to this. The Videos are MP4 files with the codec being MPEG-4 AAC H.264