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  3. Website layout gone

Website layout gone

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  • B Offline
    B Offline
    BTC
    wrote last edited by
    #1

    Although the layout of our website shows correct on the wp-admin page it is destroyed on the live website. This is a very new problem on a website which is online as it is for many years with almost the same content (brightenthecorners.com)

    we did as adviced: 1 Update Lay Theme and all Lay Theme Addons 2 Disable all Plugins 3 Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes" and 4 When using a WordPress Cache plugin, disable it or clear your cache.

    When we return to Laytheme version 9.8.8 the problem disappears.

    Can you/anybody help?

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote last edited by
      #2

      Can you please send:

      • a link to this forum topic
      • your website address
      • /wp-admin/ username and password
        to: info@laytheme.com
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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote last edited by
        #3

        not exactly sure what happened here, but when i disabled the plugin "wp fastest cache" and waited half an hour it started to work properly again :O

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        I also code custom websites or custom Lay features.
        šŸ’æ Email me here: šŸ’æ
        info@laytheme.com

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        Before you post:
        1. When using a WordPress Cache plugin, disable it or clear your cache.
        2. Update Lay Theme and all Lay Theme Addons
        3. Disable all Plugins
        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

        This often solves issues you might run into

        When you post:
        1. Post a link to where the problem is
        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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