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  3. ecwid shortcode mobile not visible

ecwid shortcode mobile not visible

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  • A Offline
    A Offline
    anotherlayer
    wrote last edited by
    #1

    Hi laythemers...
    i tried an embed and the desktop works fine, but on mobile its not visible: https://shorturl.at/jy3Yh

    their customer support sent me this:
    @media screen and (max-width: 768px) {.ec-size .ec-store .grid__products[data-cols="3"] .grid-product:nth-child(n+1) {
    width: 50% !important;
    }}

    it worked for a minute, then stopped working.

    Happy for any tipps, advice.

    best RD

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote last edited by
      #2

      nice!

      probably it works if you delete the custom phone layout

      oftentimes shortcodes of plugins dont work when they are inserted twice on the same page.

      when using a custom phone layout, you basically have the "same" code twice in your website markup

      you could also try creating 2 different ecwid embeds so you have 2 different shortcodes and then put one in the desktop layout and one in the phone layout

      but yea probably the easiest way to do it is just:
      delete phone layout:

      image.png

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      • A Offline
        A Offline
        anotherlayer
        wrote last edited by
        #3

        thanks armin! works perfectly.
        all the best.

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