Carousel doesn't show video on mobile
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Hello, I was wondering if anyone has experienced this error. The carousel addon doesn't show a video on mobile in one single instance. It's the 3rd (third) carousel block on this website https://vasak.sk I have updated both Lay Theme and carousel, the only custom CSS on my website is regarding stylistic sets in the font that I am using. I have removed and added the carousel back in both desktop and the mobile layouts. The layouts are linked. I have reexported the videos and reuploaded them with a different file name. I have checked on both Safari and Google Chrome on iOS and deleted cache on both so that the website loads from scratch. Still can't get this resolved. Any ideas? Thank you in advance.
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ok so if i open this video directly in my iphone safari:
https://vasak.sk/wp-content/uploads/2026/03/hudobny-guru-13.mp4
i can see that it cant be played. so it must be a problem with the video itself.
can u use the application: https://handbrake.fr/to export the video as a h.264 mp4 thats web compatible and try that video file?
I also code custom websites or custom Lay features.
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Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options ā Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it