Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. General Discussion
  3. embedded ThriveCart checkout form not loading on mobile version

embedded ThriveCart checkout form not loading on mobile version

Scheduled Pinned Locked Moved General Discussion
2 Posts 2 Posters 16 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • F Offline
    F Offline
    FANER
    wrote last edited by
    #1

    I want to embed a checkout form on a client’s website. On the desktop version, it works perfectly using the provided code. It also works in mobile mode as long as I don’t create a separate mobile version of the site.

    However, once I create a dedicated mobile version—which is necessary since most users visit the site on mobile—the form no longer loads (or is not displayed).

    Where is my mistake in thinking?

    Here is the embed code provided by ThriveCart:

    <div data-thrivecart-account="robertherrmanncoaching" data-thrivecart-tpl="v2" data-thrivecart-product="1" class="thrivecart-embeddable" data-thrivecart-embeddable="tc-robertherrmanncoaching-1-4BE8KG"></div><script async src="//tinder.thrivecart.com/embed/v1/thrivecart.js" id="tc-robertherrmanncoaching-1-4BE8KG"></script>
    

    Here is the link to a page with the embedded form.

    May anybody helps?

    1 Reply Last reply
    0
    • S Offline
      S Offline
      samfrancis
      wrote last edited by
      #2

      Looks like a mobile layout issue, not the embed code.

      When you create a separate mobile version, the desktop elements don’t carry over. Your ThriveCart block probably isn’t added (or is hidden) in the mobile layout.

      Just re-add the embed in the mobile version and it should work

      1 Reply Last reply
      0
      Reply
      • Reply as topic
      Log in to reply
      • Oldest to Newest
      • Newest to Oldest
      • Most Votes


      I also code custom websites or custom Lay features.
      💿 Email me here: 💿
      info@laytheme.com

      Our Web Development company: 100k.studio

      Want to tip me? https://www.paypal.com/paypalme/arminunruh

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
      Online Users
      Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
      laytheme.com
      • Login

      • Don't have an account? Register

      • Login or register to search.
      • First post
        Last post
      0
      • Recent
      • Tags
      • Popular
      • Users
      • Search