No Content shown on PC & IE (Just Top Nav and Footer)

[John]

I get reports that the content of my page is not visible on some PC / IE combinations (i.e. Windows 7 Enterprise SP1, IE 11 ). I cannot reproduce the bug since I´m on a Mac. Any clue what could cause the problem? My Page has a "row video backgroud" could this be a problem?

Thank you for any idea!

[mariusjopen]

Hi John,

you can check the website on different browsers here:
https://www.browserstack.com/start

You get a free trial as well:

Can you post the link to the website?

Best!

Marius

[John]

Thank you Browserstack!
I see that the blanc page occurs on:

• Windows 8.1, ie 11
• Windows XP, firefox 3.6
• Windows XP, ie 7
• Windows 8, ie 10
• OS X Yosemite, opera 12.15
• Windows 7, ie 9
• Windows 7, ie 8
• ...
  The URL is: www.salsaferien.de

Thank you!

[John]

@mariusjopen said in No Content shown on PC & IE (Just Top Nav and Footer):

Marius

Do you have any thoughts on this problem so far?
Thank you!

[mariusjopen]

Hi John,
sorry for the late reply. Your message got lost between all the other messages.

Some old browsers and systems are not supported by LayTheme.
I will check that in detail now.

Best!

Marius

[John]

Thank you so much. I could remove the HTML video on the homepage if that helps to improve some compatibility?

Thanks!

[mariusjopen]

Hi John,

ah. The video is so nice.

Do you really need to display the page on those old browsers?
Who is using Windows XP and Windows 7 anyway?

I hope removing the video is the solution.

You can try to remove it and check on Browserstack if it worked.

All the best!

Marius