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Lay Theme Forum

  1. Home
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  3. mailto as menu point isn't working anymore

mailto as menu point isn't working anymore

Scheduled Pinned Locked Moved Bug Reports
25 Posts 6 Posters 3.7k Views 2 Watching
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  • jwkJ
    jwkJ
    jwk
    wrote on last edited by
    #11

    doesn't this f*** up the whole system? 😅

    1 Reply Last reply
    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #12

      Dear @jwk
      it should not. The database fields stay the same.

      Best!

      Marius

      www.mariusjopen.world

      1 Reply Last reply
      0
      • jwkJ
        jwkJ
        jwk
        wrote on last edited by
        #13

        @mariusjopen indeed it works when qTranslate is deactivated… What can I do now? Thanks for your help :)

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        0
        • mariusjopenM
          mariusjopenM
          mariusjopen
          Global Moderator
          wrote on last edited by
          #14

          Dear @jwk
          we encountered a couple of issues when qTranslate is activated. We are on it to fit it.

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply
          0
          • emgeofficeE
            emgeofficeE
            emgeoffice
            wrote on last edited by
            #15

            I encountered a very strange problem with my 'mailto' links. It could be related to the issues described here, but I am actually not sure.

            I also don't know, if it is related to the "extraordinary" address which is 'info@this---nice.com'.

            On the desktop site it is working perfectly all the time. As well when I use the Chrome browser to change the view to mobile site there is no problem, b![alt text](image url)ut when I open the site on my iPhone browser, it is completely "destroyed". I made some screenshots to show this. Obviously the version with the green menu bar is the destroyed version.

            1_1567684482580_IMG_3343.PNG 0_1567684482579_10_Bug_190905.jpg

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            0
            • mariusjopenM
              mariusjopenM
              mariusjopen
              Global Moderator
              wrote on last edited by
              #16

              Dear @emgeoffice
              I cannot open the website on the phone.
              What happens if you deactivate LayTheme?

              Best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply
              0
              • jwkJ
                jwkJ
                jwk
                wrote on last edited by
                #17

                hey @mariusjopen, hey @arminunruh, is there any solution to the problem, that the mailto-link doesn't work as menu point? All the best.

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                • mariusjopenM
                  mariusjopenM
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #18

                  Dear @jwk
                  on my test page the mailto works fine.
                  0_1573032819319_Bildschirmfoto 2019-11-06 um 10.33.33.png

                  Best!

                  Marius

                  www.mariusjopen.world

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                  • edgrbnzE
                    edgrbnzE
                    edgrbnz
                    wrote on last edited by edgrbnz
                    #19

                    It’s still qTranslate interfering here I guess…

                    qTranslate seems to add a http:// in front of that mailto. Since that’s not https:// this also makes the connection to your site to be rated as not fully secure :
                    0_1573041077276_24825470-80c4-4ed6-8516-91fd22ccc416-image.png

                    I’d deactivate qTranslate and stick with English for now 🙃


                    That would be my advise anyway:

                    As long as your site isn’t a shop or has a huge amount of sophisticated writing I’d always recommend to go international (aka. English) and drop the chore of maintaining a multi language site. You also may need a cookie banner since (I presume) qTranslate uses cookies to remember the visitors language.

                    ✦ ✦ ✦

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                    • mariusjopenM
                      mariusjopenM
                      mariusjopen
                      Global Moderator
                      wrote on last edited by
                      #20

                      Dear @edgrbnz
                      ah yes. qTranslate might really mess it up :-/

                      We will check again.

                      Best!

                      Marius

                      www.mariusjopen.world

                      1 Reply Last reply
                      1
                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #21

                        sorry i cannot reproduce this error with qtranslate-x, nor qtranslate-xt

                        i'm not sure if you have resolved the issue or found a workaround as your website looks good on my phone and the mailto email link works for me, it opens my email app.

                        have a great day!

                        1 Reply Last reply
                        0
                        • edgrbnzE
                          edgrbnzE
                          edgrbnz
                          wrote on last edited by
                          #22

                          Still doesn't work over here, though.

                          ✦ ✦ ✦

                          1 Reply Last reply
                          0
                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #23

                            Oh yeah now I see it on hallobasis.com

                            I just looked at this---nice.com :D

                            Ok yea
                            0_1574085059525_Screenshot 2019-11-18 at 14.49.22.png

                            Ok I'm using the latest version of lay theme
                            latest version of wordpress
                            qtranslate-xt

                            this is how i set up my menu point:
                            0_1574085199097_Screenshot 2019-11-18 at 14.52.42.png

                            and it works correctly for me:
                            0_1574085218320_Screenshot 2019-11-18 at 14.52.57.png

                            If u use qtranslate-x instead of qtranslate-xt, you can replace qtranslate-x with qtranslate-xt and it should work fine.
                            Maybe make a database backup before.
                            https://github.com/qtranslate/qtranslate-xt

                            1 Reply Last reply
                            0
                            • emgeofficeE
                              emgeofficeE
                              emgeoffice
                              wrote on last edited by
                              #24

                              Sorry for my really late reply. Somehow it worked then and I forgot about this issue. I just didn't touch it anymore to not produce the error again. :D

                              1 Reply Last reply
                              0
                              • mariusjopenM
                                mariusjopenM
                                mariusjopen
                                Global Moderator
                                wrote on last edited by
                                #25

                                Great!
                                Thank you for letting us know!

                                Best!
                                Marius

                                www.mariusjopen.world

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