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  3. Website not loading/displaying correctly after latest Laytheme Update. Please help!

Website not loading/displaying correctly after latest Laytheme Update. Please help!

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  • P
    P
    PTD
    wrote on last edited by
    #1

    Dear Laytheme team,

    After updating Laytheme as well as all plugins to the latest version today, my website is not displaying/loading correctly - something must have gone wrong after the update.
    Website: https://phanthaodang.com/
    Browser: Chrome, Safari (latest version)

    All images in the carousels are not displaying, the next/previous mouse cursor is not appearing and the captions are repeated for some reason.

    Screen Shot 2020-04-21 at 9.00.53 AM.png
    Screen Shot 2020-04-21 at 9.01.08 AM.png
    Screen Shot 2020-04-21 at 9.14.17 AM.png
    Screen Shot 2020-04-21 at 9.14.29 AM.png

    I hope you'll be able to help me fix this issue as soon as you can!

    Many thanks in advance!
    Thao

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    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      can you update again?
      i see u have this special issue that i fixed in the latest release: 3.1.4

      if that doesn't work please send a link to this topic and your /wp-admin/ login details to info@laytheme.com

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      • P
        P
        PTD
        wrote on last edited by
        #3

        Hi Armin,

        Thank you for your prompt reply! I have already updated to Version: 3.1.4 earlier today.
        The issue and result is still the same.

        I will send you my details right away.

        Thank you so much for looking into this! I very much appreciate it!

        Best,
        Thao

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