Lay Theme options are not showing up on the left wordpress panel

[Joana Cardoso]

I purchased the lay theme addon carousel but something is wrong. I followed the steps on your website but after activating the plugin the options were not showing up. I can´t even do this step "Add a Carousel to a project, page or category in the Gridder by clicking “+Carousel”."

I already deactivated and activated again but it didn´t work. Can someone help me?

[mariusjopen]

Dear @Joana-Cardoso
do you have LayTheme installed?
Can you post a link to your website?
We will then have a look and inspect that!
Many wishes!
Marius

[Joana Cardoso]

@mariusjopen

First of all, thank you for your response.
I thought that Lay Theme Addon came with Lay Theme included.
Is it possible that you can sell me only the Lay Theme so I don´t have to buy another addon? I would appreciate it.
Best Regards!
Joana

[mariusjopen]

Dear @Joana-Cardoso
Best is if you write an email to info@laytheme.com and include a link to this conversation.
Many wishes!
Marius