Videos not playing or showing on mobile devices

[joshwatts]

Autoplay mp4 videos, fine on desktop, (including mobile layout) but show empty squares on mobile devices.

https://barkandbite.com/

[CyberSlayers]

Hello @joshwatts,

I had a look on my phone and desktop and I can see all the video and images. Do you still have the issue?
Many wishes,

Audrey

[joshwatts]

@audreybelaud said in Videos not playing or showing on mobile devices:

phone

Hey, thanks for getting back to me!

Did you check on an iOS mobile device on Safari? I've just checked Safari on Desktop too, and the videos aren't showing here either: https://monosnap.com/file/sSgOCfKXd5YQGjP82gQfX6mwQSA90j

Thanks

[joshwatts]

@audreybelaud

[mariusjopen]

Dear @joshwatts
I can see them working.

Do you have everything up-to-date?
Wordpress, Plugins, Laytheme?
Many wishes!
Marius