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Lay Theme Forum

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  3. Issue with mobile layout

Issue with mobile layout

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  • A
    A
    alistairwilliams
    wrote on last edited by
    #1

    Hi there, I've been using the theme for a while and has been working great but all of a sudden the Shopify products on my site (via the Buy button code) have duplicated. I'm not coder but it seems to be when the mobile layout is implemented that the double up of product happens on Desktop and then disappears on mobile totally.

    example: https://www.stayercycles.com/wheels/cx-wheelset

    Any suggestions of what this maybe? Many thanks AL

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    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @alistairwilliams

      Nothing was added recently that could have caused the change except for an update? E.g Custom Code or Another plugin?
      There are always issues with third-party plugins, however

      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      We will have a look
      Many wishes!
      Richard

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      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by arminunruh
        #3

        hey @alistairwilliams

        please dont email your bug to me and post it on the forum.
        usually i dont do email support.

        we talked about this via email and I said:

        "Hey Alistair

        This is because of some changes made in the way lay theme shows the custom phone layout.
        For this to work properly you need to disable custom phone layout.
        Now if there is a custom phone layout the markup will exist with the desktop phone layout side-by-side.
        It seems that the same shopify button cannot exist twice on a page. so then it doesn't work properly.

        You can either disable the feature "custom phone layout" in "lay options"

        or you can use the old lay theme version and old versions of plugins
        if you choose to do that, let me know which lay theme plugins you use"

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