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  3. Malewere inside

Malewere inside

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  • M Offline
    M Offline
    micheleiacca
    wrote on last edited by
    #1

    Good evening everyone.
    For some time now there has been a malewere that continues to create categories and projects for me.
    I tried any anti malewere plug-in to remove it, but I couldn't.
    I ran a scan for malewere via my hosting, but it says nothing is there.
    Would anyone know how to point me to the best solution to solve this problem? A thousand thanks

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @micheleiacca

      Sorry that you are experiencing Malware.
      I guess it would be important to know whether it was living within the Theme itself or Wordpress.

      I say this because i can provide new (clean) files of the Theme and any Addon you need. I would suggest sending an email to:

      licensekeys@laytheme.com

      With your License key and you will be given all the necessary downloads.
      You can then delete the Theme and Addons and re-install them to make sure. (doing this will not delete your project content).

      I fear that the Malware may be deeper in your Wordpress, in which case i wont be able to help except suggest you delete your Wordpress and start the website again. I hope this is not needed and you can find out where the Malware is.

      Are you able to talk to your Webhost for support as well?


      Best wishes 🌝
      Richard
      M 1 Reply Last reply
      0
      • RichardR Richard

        Dear @micheleiacca

        Sorry that you are experiencing Malware.
        I guess it would be important to know whether it was living within the Theme itself or Wordpress.

        I say this because i can provide new (clean) files of the Theme and any Addon you need. I would suggest sending an email to:

        licensekeys@laytheme.com

        With your License key and you will be given all the necessary downloads.
        You can then delete the Theme and Addons and re-install them to make sure. (doing this will not delete your project content).

        I fear that the Malware may be deeper in your Wordpress, in which case i wont be able to help except suggest you delete your Wordpress and start the website again. I hope this is not needed and you can find out where the Malware is.

        Are you able to talk to your Webhost for support as well?


        Best wishes 🌝
        Richard
        M Offline
        M Offline
        micheleiacca
        wrote on last edited by
        #3

        @Richard Thank you

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @micheleiacca

          Have replied to your email 👍


          Best
          Richard
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