Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.7k Posts
  • External Video in Thumbnail Grid Not Triggering AJAX Page Transition

    9
    0 Votes
    9 Posts
    631 Views
    arminunruhA
    What you could do is you could just not use your custom video player plugin and not use shortcodes on your project pages. So in summary it has nothing to do with the external video source, but its because of the shortcode
  • Text formats preview not showing actual font

    2
    1
    0 Votes
    2 Posts
    207 Views
    arminunruhA
    Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • cover video sound

    2
    0 Votes
    2 Posts
    374 Views
    arminunruhA
    so videos cannot autoplay unless they are muted. if you want sound on a video i suggest you add the video as a video element using [image: 1757599968570-0d9b3be7-a42b-4377-b6bc-a0fdad8d995b-image.png] because those can have unmute buttons
  • website got broke

    2
    1
    0 Votes
    2 Posts
    402 Views
    arminunruhA
    go to wp-admin to apperance - themes, scroll down where it says "broken theme" click delete. then click add theme, upload theme and use lay.zip: https://kernl-file-uploads.s3.amazonaws.com/uploads/08-09-2025/lay.zip its related to: http://laythemeforum.com/topic/11195/broken-website-since-yesterday-14th-of-aug.-how-to-fix-it
  • News element issues with on scroll transitions enabled

    18
    0 Votes
    18 Posts
    2k Views
    arminunruhA
    ah ok will be fixed with the next update
  • PHP 8.3+ compatibility errors (theme, WP, and plugins all up to date)

    5
    2
    0 Votes
    5 Posts
    1k Views
    arminunruhA
    ah yea, ok let me work on this more you can also as i said disable wp_debug to make these messages disappear yea in wp-config.php you can disable wp_debug change this line: define('WP_DEBUG', true); to: define('WP_DEBUG', false);
  • 1 Votes
    27 Posts
    2k Views
    arminunruhA
    mh the update should work! https://kernl-file-uploads.s3.amazonaws.com/uploads/04-09-2025/12-44-52/lay.zip here is a link to the latest version updating shouldn't break the website no
  • lightbox mobile doesnt work

    5
    0 Votes
    5 Posts
    461 Views
    arminunruhA
    ok can u update the lightbox addon now and try again? the settings i recommended in my previous reply shouldn't matter, you can set them back to how you had them before
  • Thumbnail grid produces unneeded space when using categories

    7
    0 Votes
    7 Posts
    262 Views
    S
    It seems removing the row height disabled the extra space for each additional subcategory, even though the extra space seemed longer than 80vh. Was it adding the 80vh after the end of the thumbnail grid perhaps? However, this means I can't use custom heights when using this setup. If there are no other issues going on, then this fix will work as well :-)
  • Gridder hides content / thumbnail grid

    7
    3
    0 Votes
    7 Posts
    353 Views
    arminunruhA
    amazing! im glad its fixed for you!
  • This topic is deleted!

    2
    2
    0 Votes
    2 Posts
    2 Views
  • Black line below menu bar that doesnt go away

    4
    2
    0 Votes
    4 Posts
    254 Views
    L
    Hey, I just had the same issue. Even if it's a bit late, here is where you can find it. Customize > Menu Bar > check the box: show boarder.
  • Bug: Website completely scattered out of nowhere

    2
    1
    0 Votes
    2 Posts
    94 Views
    arminunruhA
    Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com
  • Lay theme is broken

    2
    1
    0 Votes
    2 Posts
    334 Views
    arminunruhA
    http://laythemeforum.com/topic/11195/broken-website-since-yesterday-14th-of-aug.-how-to-fix-it please refer to this just re-install lay theme in appearance -> themes
  • Mobile site title does not update, desktop does

    2
    2
    0 Votes
    2 Posts
    256 Views
    arminunruhA
    you have to set it in customize -> mobile(smartphone) -> mobile title i think!
  • Website crashed after automatic update

    4
    0 Votes
    4 Posts
    482 Views
    arminunruhA
    thats great! sorry this happened, have a great weekend too!
  • cAPTIONS GONE?

    6
    1
    0 Votes
    6 Posts
    314 Views
    arminunruhA
    seems like there was an issue with the updating service i use, now i released another update and it works [image: 1755193683723-4befd62d-ff93-44bf-80c7-137093e7a5ae-image.png]
  • burger menu mobile firefox not working

    5
    0 Votes
    5 Posts
    197 Views
    S
    great, thanks!!
  • Categories Order Menu Missing in Project Index Settings

    5
    2
    0 Votes
    5 Posts
    260 Views
    arminunruhA
    we fixed it
  • Navigation between project does not follow project order

    2
    0 Votes
    2 Posts
    113 Views
    arminunruhA
    Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com

For 1on1 paid Lay Theme Coaching, contact: audrey@cyberslayers.work.

We also code custom websites or custom Lay features.
šŸ’æ Email us here: šŸ’æ
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com