Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 15.2k Posts
  • can’t make updates to site

    8
    0 Votes
    8 Posts
    596 Views
    arminunruhA
    sure! here is a description of the problem and solution too: https://laytheme.com/troubleshooting.html#updating-redirects
  • Updating Projects or pages bug when using tables

    bug table update
    2
    0 Votes
    2 Posts
    210 Views
    arminunruhA
    hey, I can't reproduce this. Can you send me the WordPress admin login to info@laytheme.com and a link to this post? Or maybe I'm doing it wrong. If you want to, you can also share a screen recording with me, but I think the way I try to reproduce this issue. I think I'm doing it right mmh.
  • overlay + lightbox issue

    10
    0 Votes
    10 Posts
    786 Views
    arminunruhA
    ok will be fixed with the next update
  • qTranslate-XT — duplicate content after LayTheme update

    4
    0 Votes
    4 Posts
    395 Views
    F
    Great, thanks Armin for the quick response! I did the update and the translation is working correctly now :)
  • Problems with shortcode and overlays

    5
    0 Votes
    5 Posts
    351 Views
    S
    Just updated it. Works like a charm. Thank you so much, Armin!
  • Fluent Forms broken after recent Lay Theme update

    5
    0 Votes
    5 Posts
    408 Views
    arminunruhA
    of course, sorry about the issue!
  • "Sorry, you are not allowed to access this page."

    9
    0 Votes
    9 Posts
    627 Views
    F
    @arminunruh sure will do, thanks!!
  • Sidebar, text animation and buttons

    5
    1
    0 Votes
    5 Posts
    458 Views
    arminunruhA
    ok its fixed now
  • website down after update

    6
    1
    0 Votes
    6 Posts
    669 Views
    arminunruhA
    Hello Julie "folder", do you mean menu point? Yeah, that's so weird. I mean, you can send me your admin login info to info@laytheme.com, then I can take a look.
  • Website completely crashes after update

    2
    0 Votes
    2 Posts
    226 Views
    arminunruhA
    Hey Julie! https://juliegrosche.com/wp-admin/ I see here that your admin panel is password protected, but not with the normal WordPress password screen? But with a different one that's called an .htaccess pw protection. This is very unusual. Would you mind sending me your FTP login details to: info@laytheme.com
  • Css-class doesn´t apply to accordions since last update

    3
    0 Votes
    3 Posts
    285 Views
    J
    Thanks Armin, the version you released the next day fixed it for me.
  • Text formats randomly gets lost

    6
    0 Votes
    6 Posts
    483 Views
    arminunruhA
    can u send the wp-admin login info? to info@laytheme.com and a link to this forum post
  • marquee space between

    9
    2
    0 Votes
    9 Posts
    708 Views
    arminunruhA
    ok but the spacing will be the same in the gridder and the frontend with the next update, i fixed this now :D
  • password protection not working

    3
    0 Votes
    3 Posts
    280 Views
    M
    okay. Thanks @arminunruh !
  • URL does not update when navigating back from a project category

    5
    0 Votes
    5 Posts
    376 Views
    arminunruhA
    heres a better explanation: hey, i reproduced it on your site — its not really a bug, its how overlay pages work. your /bienvenue page is configured as an overlay in lay theme (in wp-admin you'll see "Overlay" settings for the page). any link pointing to an overlay page opens it as an overlay, which means the url stays where it was and both pages get layered on top of each other. to fix: go to /bienvenue's page edit screen in wp-admin, find the "Overlay" metabox and turn off the overlay option. then links to bienvenue will navigate normally and update the url. if you actually want bienvenue to stay as an overlay for some reason, thats a different setup discussion — let me know.
  • Accordion element in footer

    3
    0 Votes
    3 Posts
    249 Views
    V
    Many thanks @arminunruh !
  • This topic is deleted!

    2
    0 Votes
    2 Posts
    6 Views
  • Accordion is not working on mobile

    2
    0 Votes
    2 Posts
    190 Views
    arminunruhA
    the accordion is not styled correctly, Some styles that are usually in Lay Theme are just missing and don't show up. Can you please just disable any caching plugins you may use and then check if it looks correct?
  • 0 Votes
    2 Posts
    177 Views
    benjaminmugnierB
    Solved! The issue was WooCommerce → Settings → Default customer location → "Geolocate (with caching support)". → It adds ?v=... to URLs and breaks overlays. Fix: Switch to "Geolocate (without caching)". Done. ✅
  • Text animation, missing space after "."

    4
    0 Votes
    4 Posts
    291 Views
    arminunruhA
    ok i'm checking it out
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com