Skip to content

Lay Theme Forum
  1. Home
  2. Bug Reports

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 15.2k Posts
  • A

    Background video

    4
    0 Votes
    4 Posts
    383 Views
    RichardR
    Dear @alliima Awesome! thanks for following up :) Have a great day & best wishes Richard
  • R

    Text formats not working

    13
    0 Votes
    13 Posts
    1k Views
    RichardR
    Dear @leoncov Great to hear, thanks for following up :) Have a wonderful day Léon, & best wishes Richard
  • RichardR

    This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • A

    Images not shown since updated Laytheme

    4
    0 Votes
    4 Posts
    378 Views
    RichardR
    Dear @Anha Could you take a screenshot of your backend- The Gridder? What happens if you upload a new image into the Media Library and place it in the grid? Is Lay Theme, Wordpress & Lay Theme's Addons all up to date? Do you have any custom code that may interfere? Do you have any Third-party Plugins that when temporarily de-activated, resolve the issue https://laytheme.com/troubleshooting.html Best wishes :) Richard
  • N

    Strange favicon since worpress update

    8
    0 Votes
    8 Posts
    1k Views
    RichardR
    Dear @zubairkhan Thats really kind, thank you for providing the solution/conclusion to the thread for others! :) Best wishes and have a wonderful day Sincerely Rich
  • G

    Mobile menu not accepting new webfont

    2
    0 Votes
    2 Posts
    237 Views
    RichardR
    Dear Georgia @georgiaharizani When viewing your webpage on mobile, I inspect that your Menu is in Roboto Mono: [image: 1606445246101-screen-shot-2020-11-27-at-3.45.09-pm.png] What browser are you using, if you do not see the changes clearing your Cache may be a first step. If this is indeed a Bug would be great to know so it can be sorted quickly. Best wishes & have a wonderful day :) Richard
  • T

    This topic is deleted!

    1
    0 Votes
    1 Posts
    5 Views
    No one has replied
  • M

    HTML5 autoplay loop video behaviour in carousel with "slide" transition

    3
    0 Votes
    3 Posts
    550 Views
    arminunruhA
    Hey so if you update both Lay Theme and the Carousel Addon the Bug is fixed
  • S

    Accordion problem

    1
    1
    0 Votes
    1 Posts
    154 Views
    No one has replied
  • M

    Image Display

    2
    0 Votes
    2 Posts
    149 Views
    RichardR
    Dear @Merlin Some first steps of debugging if possible :) Do you have any third-party plugins installed that when de-activated solve the issue? Do you have any Custom JS that when temporarily removed solves the issue? Are Wordpress, Laytheme & Lay theme's plugins all up to date & in sync? Best wishes Richard
  • N

    Webfont issue: 2 fonts working fine; 3rd one doesn't

    5
    2
    0 Votes
    5 Posts
    721 Views
    RichardR
    Dear @nypaloto Awesome! thanks for updating - great to know :) Best Richard
  • M

    This topic is deleted!

    1
    0 Votes
    1 Posts
    1 Views
    No one has replied
  • J

    This topic is deleted!

    1
    1
    0 Votes
    1 Posts
    4 Views
    No one has replied
  • A

    inability to upload .ttf fonts to media library

    4
    1
    0 Votes
    4 Posts
    512 Views
    RichardR
    Dear Alex @rocked23 Thankyou for posting! :) Best Richard
  • M

    anchor point destroys the top frame

    8
    2
    0 Votes
    8 Posts
    808 Views
    arminunruhA
    Hey sorry about this, I'm releasing a new update now and then it should be fixed!
  • J

    Project description above image not showing

    5
    0 Votes
    5 Posts
    547 Views
    arminunruhA
    Hey, I'm fixing this now and will release the fix with the next update!
  • V

    Issue scrolling up with anchor point

    12
    0 Votes
    12 Posts
    1k Views
    arminunruhA
    Ok I think I found out why this happens. Will be fixed with the next update!
  • L

    This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied
  • L

    No intro option in customize menu :(

    11
    0 Votes
    11 Posts
    1k Views
    RichardR
    Dear @Mickael-DARD2 Just to be sure have you got these options ticked? [image: 1605661791056-screen-shot-2020-11-18-at-2.07.58-pm-resized.png] Best Richard
  • B

    styling issue

    2
    0 Votes
    2 Posts
    157 Views
    RichardR
    Dear @bora323 I am having trouble getting into your site to view the carousel bullets - maybe you could send me the password via ' private chat' ( do not disclose personal details on the thread :) Best wishes Richard
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com