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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
306 Topics 1.1k Posts
  • rothkuoR

    Adding custom jQuery and CSS on page not working

    15
    0 Votes
    15 Posts
    2k Views
    mariusjopenM
    Dear @rothkuo ah, perfect! Happy you got it working. Thank you for sharing! Best! Marius
  • L

    Website appears wrong on Windows after domain change

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    6 Posts
    511 Views
    mariusjopenM
    Dear @zero first try 1 and then 2. Best! Marius
  • edgrbnzE

    This topic is deleted!

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    1 Posts
    11 Views
    No one has replied
  • J

    Cannot install Lay

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    3 Posts
    309 Views
    J
    you could. 😇 Thanks!
  • R

    gridder doesn't show up

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    9 Posts
    1k Views
    mariusjopenM
    Dear @StudioBureau no suggestions yet. But we might fix it soon. Best! Marius
  • E

    Single Licence Key

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    0 Votes
    2 Posts
    209 Views
    mariusjopenM
    Dear @Elsa-Leguevaques can you post a link to your website? It should not get stuck. Best! Marius
  • T

    License already in use

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    0 Votes
    16 Posts
    2k Views
    mariusjopenM
    Dear @chris-vuko Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • K

    License Key Management

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    0 Votes
    5 Posts
    465 Views
    mariusjopenM
    Great! Happy to hear!
  • leoooL

    after moving site wordpress wants to do fresh install

    6
    1
    1 Votes
    6 Posts
    616 Views
    mariusjopenM
    Hi @leooo ah great! Happy you managed! Thank you for letting us know! Marius
  • J

    No customizer option possible, fatal error

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    0 Votes
    5 Posts
    579 Views
    mariusjopenM
    Dear @JoeJoe great! Happy to hear and thank you for letting us know! Marius
  • N

    Can't update anymore

    2
    0 Votes
    2 Posts
    240 Views
    mariusjopenM
    Dear @NR here you can see the overview of all the updates: http://laytheme.com/version-history.html You need to enter a serial number from now on to update. Best! Marius
  • M

    client receiving spam web design emails after purchasing Laytheme

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    3 Posts
    287 Views
    arminunruhA
    Hey we never had that happen before. Maybe this is not related to lay theme, not sure!
  • dafvD

    Unable to add images — Error message appears

    5
    1
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    5 Posts
    454 Views
    arminunruhA
    hey please switch to another theme and upload a file again. if it doesnt work either it has nothing to do with lay theme.
  • E

    Can I use OVH as webspace host for Lay Theme?

    3
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    3 Posts
    388 Views
    E
    I will try then. Thank you very much for your help!
  • R

    UNEXPECTED ERROR. Help! Deleted entry or still no free activation?

    2
    0 Votes
    2 Posts
    247 Views
    arminunruhA
    hey as we talked about already, the activation doesn't work because your server blocks the connection to my license key server. not sure how to solve that.
  • R

    new hosting package

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    3 Posts
    333 Views
    R
    Thank you so much! I'm going to try it.
  • J

    License Key

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    2 Posts
    257 Views
    mariusjopenM
    Dear @JFA Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • A

    Images content doesn't appear

    2
    0 Votes
    2 Posts
    352 Views
    mariusjopenM
    Dear @aronsmth on my Safari the content is displayed. But the video is not playing. Can you make a bit more extra content in to test. Some images and text? Best! Marius
  • M

    Disable Menu on Fronpage (Desktop only?)

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    0 Votes
    5 Posts
    505 Views
    P
    @marvic Please post your solution here. Comments like "Solved it!" don’t help nobody.
  • X

    This topic is deleted!

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    0 Votes
    1 Posts
    2 Views
    No one has replied

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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