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Lay Theme Forum

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  3. »update« and »previews« won‘t work since last update

»update« and »previews« won‘t work since last update

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  • G Offline
    G Offline
    GregorGregor
    wrote last edited by
    #1

    hello.

    tried in safari + chrome.
    all plugins deactivated — tried with turned off custom code.

    but still:

    cannot make any changes since last update. (gregorschreiter.com)
    button »preview changes« does not work — shows: »preview save failed. please try again« — every time.
    button »update« throws me out of the editing interface and shows website without any changes.

    any ideas?
    would be great.

    thanks like always and best.
    XG

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote last edited by
      #2

      Can you please send:

      • a link to this forum topic
      • your website address
      • /wp-admin/ username and password
        to: info@laytheme.com

      sorry this happened. I cant actually recreate this in any way so i would need to take a look at your site

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      • G Offline
        G Offline
        GregorGregor
        wrote last edited by
        #3

        … just did.
        thanks for quick reply.
        and no big deal.
        XG

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote last edited by
          #4

          with the next update, enabling this setting will make it work:

          image.png

          reason was the layout is really big and the server seems to have limitations that prevented the layout from being saved

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          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
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          This often solves issues you might run into

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