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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.1k Topics 14.5k Posts
  • Activation does not work

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    mariusjopenM
    Hi Daniela! Can you upload the website and let us check the issue? Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation. :-) Marius
  • Links not working

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    J
    Hi Marius, I changed the address from https to http, this fixed the main links but the project links stopped working. I've emailed Armin so hopefully he'll be able to fix it. Many Thanks, Jack
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    GonzaloG
    Thank you Marius!! Cheers
  • Gridder looks much smaller

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    mariusjopenM
    Hi Cosmo, weird. I would try a reinstall. Maybe you deleted a file or your server had a hickup in the database? Let me know how it works! Best! Marius
  • Text appears weird/overlaps on top images (13inch & 21 inch screen)

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    mariusjopenM
    Hi Venchomil! Yes, this might cause the trouble. You can use captions. [image: 1497885302081-bildschirmfoto-2017-06-19-um-17.14.52-resized.png] I hope that works with your page! Best! Marius
  • Add HTML | Shopify Buy Button

    shopify button html html on pages embed
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    mariusjopenM
    Dear Eanna, this might be one option: <a href="https://www.thevelvetcell.com/cart/18836551041:1" target="_blank">Buy YELLOW WATCHES</a> This is the product ID: 18836551041 and :1 is the quantity I hope that works for you! Best! Marius
  • Links not working

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    mariusjopenM
    Hi aritamatos! This is probably typical when you want to show something… For me it works fine. Even on mobile. Even on different browsers. Which links don't work? The navigations or the images? Let me know! Best! Marius
  • click on menu doesn't work

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    mariusjopenM
    Hi cmarie! Can you post a link to your website? Can you remove the Custom CSS code and check if the problem remains? Best! Marius
  • Editing (Rotating) images

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    mariusjopenM
    Hello Julia! As you can see – for me it works. [image: 1497277197318-bildschirmfoto-2017-06-12-um-16.18.26-resized.png] Can you post a link to your website that I can have a look? Best! Marius
  • Carousel not working

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    mariusjopenM
    Hi dsagastume! Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation. Best! Marius
  • Google Map only appears when browser resizes

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    mariusjopenM
    Ah great! What happens when you disable your custom CSS, HTML and Javascript code? Best! Marius
  • "Add font" button is missing

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    mariusjopenM
    Hi nikolaidobreff! Do you have the newest version of Laytheme installed? Which Plugins do you use? Best! Marius
  • Animated gif does not play

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    mariusjopenM
    Hi mick_bg! Do you have the newest version of Laytheme installed? Can you send a link to the website – then we can have a look? All the best! Marius
  • Images not loaded on SSL

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    mariusjopenM
    Hi odomera! Oh wow! Lucky that was such an easy fix. I know for myself how sometimes things can be super annoying and in the end the problem is simple. Great you did it and thank you for sharing this in the forum! All the best! Marius
  • Front page content won't show with Menu and Site Title active.

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    mariusjopenM
    :bath_tone2:
  • Menu not working

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    mariusjopenM
    Hi beatrizcoias! And if you use a different font in the menu? If this does not work, best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation. :-) Marius
  • Carousel Addon Text disappears on mobilephone

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    mariusjopenM
    Hi Marcin! Best is if you write an email to armin.unruh@gmail.com and include your username, password and a link to this conversation. :-) Marius
  • Font & Menu not working on Chrome

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    No one has replied
  • Content won't show

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    mariusjopenM
    :medal: :medal: :medal::medal::medal:
  • Error loading website

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    mariusjopenM
    Hey KIM! What happens when you remove the custom CSS code? Does the text then still load before all the images are loaded? Let me know :-) Marius

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Our Web Development company: 100k.studio

Want to tip me? https://www.paypal.com/paypalme/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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