Skip to content

Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.9k Posts
  • Site title link only works once on homepage

    title site link load site title
    9
    0 Votes
    9 Posts
    2k Views
    M
    I'm working on localhost, as soon as I upload it I'll send you the link.
  • 0 Votes
    6 Posts
    781 Views
    L
    it's working again. thanks!
  • Can't place images from the library on a page

    images
    4
    0 Votes
    4 Posts
    835 Views
    arminunruhA
    Ok, It's hard to say why this happens from here. Can you please send me your wordpress admin panel login data to armin.unruh@gmail.com ? Please also send a link to this topic in the email. Then I can take a closer look
  • problems with gridder layout

    gridder lightbox addon lightbox
    2
    0 Votes
    2 Posts
    868 Views
    arminunruhA
    Whats your lay theme version? Can you send me your wordpress admin panel login data with a link to this topic to armin.unruh@gmail.com? Thanks
  • 0 Votes
    5 Posts
    903 Views
    wardhW
    Haha, I have no idea what it does or how it works. (Just copied it from some guy's tips and tricks page to solve this problem.) So I don't even know how to look for a similar plug-in. (tips are welcome.) But I'll copy it again when I update. No problemo!
  • Can't add new projects

    3
    0 Votes
    3 Posts
    610 Views
    N
    @arminunruh Solved it by deleting the page and rebuild it with a new page. Don't know what was wrong. Now it's working :)
  • Gridder does not work

    7
    0 Votes
    7 Posts
    1k Views
    arminunruhA
    u got mail flo
  • random lightbox-button appears in top left corner

    5
    0 Votes
    5 Posts
    937 Views
    arminunruhA
    hey stef you got mail. normally you can update the lightbox addon but with your host it doesn't work. Which phone with which browser are u using?
  • WP Admin Issues

    3
    0 Votes
    3 Posts
    493 Views
    L
    Thanks a lot Armin! By now I figured it out. Have a great day :-)
  • UNREGISTERED Version?

    13
    0 Votes
    13 Posts
    3k Views
    R
    Thanks for your fast answer !
  • click on intro image triggers fullscreen-slider

    slider intro image bug
    3
    0 Votes
    3 Posts
    925 Views
    arminunruhA
    this is fixed too, if u update fullscreen slider
  • This topic is deleted!

    Locked
    1
    0 Votes
    1 Posts
    7 Views
    No one has replied
  • Text not being displayed correctly

    2
    0 Votes
    2 Posts
    393 Views
    arminunruhA
    Hmm sorry no idea! Do you have a link for me?
  • Fullscreen slider doesn't let go back with trackpad

    5
    0 Votes
    5 Posts
    732 Views
    arminunruhA
    not sure whats happening there, probably some problem with ur css
  • Domain Transfer / Images not loading

    2
    0 Votes
    2 Posts
    437 Views
    arminunruhA
    Hey lucien! Nice to hear from you :D Ok, it seems that now the images are loading right, hmm. Do you still need help with transfering? By the way, since yesterday there was a new lightbox addon update. Now you can right click on an image in the gridder and turn off lightbox for that image. Just for info. I see that your website is under construction. Your "scroll to top" is currently not working I think. You can right click that text in the gridder and choose "use as scroll to top button"
  • Fullscreen slider addon ipad

    4
    0 Votes
    4 Posts
    613 Views
    J
    Hi Armin! Yes, now it works perfectly! Thank you very much for fixing it quickly! Cheers, Jan
  • Project error

    error project
    7
    0 Votes
    7 Posts
    1k Views
    arminunruhA
    ok just sent it
  • Fullscreen Slider not responsive

    3
    0 Votes
    3 Posts
    705 Views
    dafvD
    yes! background image and 'browser height for row height' too. I opened the page in other browsers and computers and everything is ok...I think the bug it's on my Safari :/ Do you have any idea what's going on?
  • 0 Votes
    2 Posts
    329 Views
    arminunruhA
    Hello can you please disable cloudfront? I think that might fix the issue.
  • Site Title not loading page content

    title content load
    2
    0 Votes
    2 Posts
    731 Views
    arminunruhA
    Hey, I need to look at this myself. When I enter that url I can't find the website in your screenshots. Can you please send the website address and maybe wordpress admin panel login data along with a link to this topic to armin.unruh@gmail.com ? Thx!

For paid 1-on-1 Lay Theme Coaching, contact Audrey (audrey@cyberslayers.work) or me (info@laytheme.com).

We also code custom websites or bespoke Lay features. Drop me a line at info@laytheme.com or check out my work at arminunruh.com.

Want to support my work? paypal.me/arminunruh

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com