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3.2k Topics 14.9k Posts
  • Project grid tags bug

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    RichardR
    Dear Peter @peterroden Do you have any cache plugins installed? Are you able to test this behaviour in an incognito window after the steps Armin mentioned above? If still not working: Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Talk soon & best wishes ✨ Richard
  • images are not seen in desktop version!!

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    RichardR
    Dear @Tirco Thanks for the update, happy to hear all is working now! 🌝 Best wishes Richard
  • Yoast SEO functions disappeared after laytheme update

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    RichardR
    Dear @shbln Lay Theme is known to have some trouble with Yoast SEO: https://laytheme.com/troubleshooting.html Because it's a third-party plugin i do not have any control over it, But in the past user's have said that Lay Theme version 3.8.5 works for them, & this is something i can help with. If you would like to give version 3.8.5 a go, send me an email via: lostfiles@laytheme.com with your license key & reference to this thread & i can create a download link for you. (Note: Lay Theme version's before 4.0.0 do not have Woocommerce compatibility.) Talk soon @shbln & best wishes Richard
  • Latest update broke the tag filter

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    RichardR
    Thanks for the update & testing @Warul-Kawa have forwarded to Armin. To help Armin with inspection: 🔍 Please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com? Best wishes Richard
  • Menu and all content does not show up

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    RichardR
    Dear @Nico-Schröder I have updated Lay Theme to version 4.0.7 and made a test page for you: http://nico-schroeder.com/test-for-nico/ The test page has been added to the Menu to make sure this is also working as it should. I think all is functioning normally. Let me know what you think? 🌝 Best wishes Richard
  • Index tags issue

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    RichardR
    Dear @hansvansinderen To be sure are you updated to version 4.0.7 ? You don't have any third-party Cache plugins that may be saving the eye settings? Best wishes Richard
  • Hover add-on crash text format on mobile

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    RichardR
    Dear @alvarodoze Happy to hear all is working & no worries on delay ⭐️ Best wishes Richard
  • This topic is deleted!

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  • Background video not showing in current Safari versions

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    S
    @arminunruh thanks for the info, let's hope for a quick safari / iOS update then :)
  • permalinks on thumbnail show up wrong

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    RichardR
    Dear Massimo @massimowerner It could be related to this thread: http://laythemeforum.com/topic/6729/links-not-working-on-website/3 I think your links are set to HTTP but your website is HTTPS? E.g: https://www.massimowerner.net/ but a link is set to http://massimowerner.net/a-matter-of-perspective/ You would need to test this by changing a link to HTTPS. Talk soon & best wishes Massimo ⭐️ Richard
  • -webkit-box-reflect on carousel (safari issue)

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  • Button hover issue

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    RichardR
    Dear Mattia @mattiakc Am i correct that you found a solution? [image: 1638391981921-screen-shot-2021-12-02-at-9.52.15-am-resized.png] Best wishes 🌝 Richard
  • Unable to view on mobile

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    RichardR
    Dear @SMSTUDIO Thanks for coming back and concluding the Thread, have a wonderful day, glad that you can view on Mobile again! 🌝 Best wishes Richard
  • Can't upload GIF because of "security reasons"

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    RichardR
    Dear @Miquel-Pérez The Files are located on a server then. They should be accessible from the Control Panel of your Webhost. Usually it's called FTP manager or something Similar. Within Wordpress' root folder should be a wp-config.php file. I would be very careful if you are unsure what to do as this could lead to errors that will require a fresh re-install of Wordpress ( lose all content within ). If unsure, most popular Web hosts offer support and can help you with these kinds of questions. Have a wonderful day & best wishes 🌻 Richard
  • Error on page with Thumbnail Grid

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    RichardR
    Thanks @rogervila ! ⭐️
  • Your IP has been banned

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    RichardR
    Dear Hayo @Hayo-Gebauer "The plugin "Really Simple SSL" was the culprit" Noted. ✅ On Lay Theme's Shop page there is reference to "Really Simple SSL" 2. SSL Make sure your website uses SSL/https. This is needed for the payment gateways to work properly. If your website address does not start with "https://" but with "http://", you need to set your domain to use SSL. After you have activated SSL for your website, you might need to use a Plugin like "Really Simple SSL" to make it work. You are using HTTPS i believe, do i need to notify Armin that Really Simple SSL is causing issue? 🤔 Would be great to know your thoughts & best wishes Hayo 🌼 Richard
  • Text duplicate

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    RichardR
    Dear Ricardo @ricbeltranb Awesome! happy to hear all is working, have a wonderful day & thank you for supporting Lay Theme 🌻 Sincerely Richard
  • Og:title and Og:description problems

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    T
    What can I do? Any idea how I can remove the false og tags that somehow prevent the actual og tags that I want to use from showing up?
  • Mobile Achor Scroll

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    fabiandraxlF
    Hej @Anna_S, Could you please explain me how you achieved it at the end? Thanks, Fabi
  • Fehler 404 - Seite nicht gefunden

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    RichardR
    Dear @FloMo Does the following apply to you? https://laytheme.com/troubleshooting.html#nothing-shows-up Are you able provide any more info about your setup? 🔍 Please confirm the Following: Wordpress, Lay Theme & Laytheme's Addons are all up to date ? Any custom CSS or JS that may interfere is temporarily removed. Any third-party plugins are de-activated to see if this resolves the issue. Best wishes Richard

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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