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  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 1.2k Views 3 Watching
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  • J Offline
    J Offline
    jpunivers
    wrote on last edited by
    #12

    @arminunruh Yes, it's fixed. Thank you!!

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    • B Offline
      B Offline
      billykioso
      wrote on last edited by
      #13

      It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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      0
      • J Offline
        J Offline
        jpunivers
        wrote on last edited by
        #14

        @billykioso Can't see a problem. It works.

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        • B Offline
          B Offline
          billykioso
          wrote on last edited by
          #15

          Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #16

            Screenshot 2024-09-20 at 13.46.39.png

            for me it works on my safari on macbook mh

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            • W Offline
              W Offline
              wiuf
              wrote on last edited by
              #17

              hmm I got the same problem. Never before had any problems with this :S

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              • W Offline
                W Offline
                wiuf
                wrote on last edited by
                #18

                okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                On Tablet & Iphone it's no problem in both browsers :S

                J 1 Reply Last reply
                0
                • W wiuf

                  okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                  On Tablet & Iphone it's no problem in both browsers :S

                  J Offline
                  J Offline
                  jpunivers
                  wrote on last edited by
                  #19

                  @wiuf hi, just post your url and i will have a look.

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #20

                    does the link in the code look like this?

                    <a href="mailto:myemail@gmail.com">hello</a>

                    specifically the href part?
                    if yes, the code is correct. maybe there is no app configured to open the mailto link

                    https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #21

                      Screenshot 2024-12-20 at 14.29.20.png

                      when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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                      • B Offline
                        B Offline
                        Blurred00
                        wrote on last edited by
                        #22

                        Hi Armin i ve the same problem link was correct but only open a new tab not email

                        Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #23

                          can you remove: target="_blank" please and remove data-id="0" too please

                          usually when you enter just a mailto: link it looks like:

                          image.png

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                          • B Offline
                            B Offline
                            Blurred00
                            wrote last edited by
                            #24

                            nothing. The problem is only on computer, on smartphone it work well.

                            <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote last edited by
                              #25

                              ok whats the link to the page? i want to take a look myself at ur website

                              B 1 Reply Last reply
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                              • arminunruhA arminunruh

                                ok whats the link to the page? i want to take a look myself at ur website

                                B Offline
                                B Offline
                                Blurred00
                                wrote last edited by Blurred00
                                #26

                                @arminunruh said in mailto: link issue:

                                ok whats the link to the page? i want to take a look myself at ur website

                                spaziodimora.it

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                                • arminunruhA Offline
                                  arminunruhA Offline
                                  arminunruh
                                  Global Moderator
                                  wrote last edited by
                                  #27

                                  image.png

                                  So you did it right, and when I click this link, my email program opens.

                                  Do you think maybe the issue is with your browser? Can you try a different browser, please?

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                                  • arminunruhA Offline
                                    arminunruhA Offline
                                    arminunruh
                                    Global Moderator
                                    wrote last edited by
                                    #28

                                    I'm talking about this link in the footer here:

                                    image.png

                                    Congratulations on the website. It looks really good.

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                                    • B Offline
                                      B Offline
                                      Blurred00
                                      wrote last edited by
                                      #29

                                      Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                                      Thank you for appreciating my work! 🥰

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