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  1. Home
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  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 1.2k Views 3 Watching
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  • W Offline
    W Offline
    wiuf
    wrote on last edited by
    #18

    okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
    On Tablet & Iphone it's no problem in both browsers :S

    J 1 Reply Last reply
    0
    • W wiuf

      okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
      On Tablet & Iphone it's no problem in both browsers :S

      J Offline
      J Offline
      jpunivers
      wrote on last edited by
      #19

      @wiuf hi, just post your url and i will have a look.

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #20

        does the link in the code look like this?

        <a href="mailto:myemail@gmail.com">hello</a>

        specifically the href part?
        if yes, the code is correct. maybe there is no app configured to open the mailto link

        https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #21

          Screenshot 2024-12-20 at 14.29.20.png

          when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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          • B Offline
            B Offline
            Blurred00
            wrote on last edited by
            #22

            Hi Armin i ve the same problem link was correct but only open a new tab not email

            Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #23

              can you remove: target="_blank" please and remove data-id="0" too please

              usually when you enter just a mailto: link it looks like:

              image.png

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              • B Offline
                B Offline
                Blurred00
                wrote last edited by
                #24

                nothing. The problem is only on computer, on smartphone it work well.

                <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote last edited by
                  #25

                  ok whats the link to the page? i want to take a look myself at ur website

                  B 1 Reply Last reply
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                  • arminunruhA arminunruh

                    ok whats the link to the page? i want to take a look myself at ur website

                    B Offline
                    B Offline
                    Blurred00
                    wrote last edited by Blurred00
                    #26

                    @arminunruh said in mailto: link issue:

                    ok whats the link to the page? i want to take a look myself at ur website

                    spaziodimora.it

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote last edited by
                      #27

                      image.png

                      So you did it right, and when I click this link, my email program opens.

                      Do you think maybe the issue is with your browser? Can you try a different browser, please?

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote last edited by
                        #28

                        I'm talking about this link in the footer here:

                        image.png

                        Congratulations on the website. It looks really good.

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                        • B Offline
                          B Offline
                          Blurred00
                          wrote last edited by
                          #29

                          Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                          Thank you for appreciating my work! 🥰

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