[image: 1760950500577-be83ef0b-a6d9-4e72-92fc-a0b588db97ee-image.png]
i went here, and clicked send test email:
[image: 1760950523919-acfc2e0e-8389-4033-9240-39be1730efa9-image.png]
and i got it:
[image: 1760950560870-9ee9e4ef-8f84-4daa-b99f-59a21ac1dda1-image.png]
it has to be enabled here:
[image: 1760950593218-66e6fd68-1def-496a-b53e-a74cda3d0bc0-image.png]
when i logout of the admin area
and order an item, i also get the email:
[image: 1760950703945-5c7cfbf1-0706-4768-9a33-59e7887b57ab-image-resized.png]
even when im logged in i get the email:
[image: 1760950795767-514b6c92-3d17-42b3-9225-60fbe7d32278-image-resized.png]
maybe you dont have it enabled, or your emails dont work?
I use FluentSMTP for email sending:
[image: 1760950836196-0da4fec9-8451-449b-8d55-af2bbe47a1d4-image.png]
if you enable this plugin:
[image: 1760950891059-cb43718f-e975-49a9-8f36-a579c9c4d6ca-image.png]
and enable debug mode, then buy a product, in the debug logs, do you see any errors related to emails?
[image: 1760950929244-e05fdc6f-ca33-4df9-ae3d-a7a4d2fec904-image.png]
if u still have issues with it:
Can you please send:
a link to this forum topic
your website address
/wp-admin/ username and password
to: info@laytheme.com