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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
312 Topics 1.1k Posts
  • Please reset my license key once more.

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    arminunruhA
    [image: 1706206090269-screenshot-2024-01-25-at-19.08.02.png] and then please let me know which domains to remove from your key. they need to not have lay theme installed on them for me to remove them
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  • Reached maximum allowable domains.

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    arminunruhA
    yea when im working on a bigger update, i might not respond for a while :O but i think i ended up responding today
  • Problems with Carousel add on

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    arminunruhA
    hey there! i emailed you your link!
  • free version discontinued?

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    arminunruhA
    when you move a website, and you just copy over the database as is, the website won't work properly. because it contains your previous website's domain name and many urls pointing to that previous website. you need to do a search and replace on the sql file before importing it to your phpmyadmin on your new webhost many cloning/moving plugins do this for you more info: https://laytheme.com/documentation/moving-website.html
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    arminunruhA
    you need to install it as a theme, please read the installation instructions carefully
  • Wpbakery theme to laytheme

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    arminunruhA
    yea you cant :/
  • lightbox not working on chrome

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    arminunruhA
    it works for me on chrome are u sure you haven't disabled the zoom effect in the settings in: lay options -> lightbox addon
  • Please help with my pro license key

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    arminunruhA
    i think i answered!
  • Lay + Wordpress update : blank backend and spotty homepage

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    arminunruhA
    Post a link to where the problem is if possible, please <3
  • installation/website bearbeiten

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    arminunruhA
    whats your website address?
  • Lightbox does not work

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    arminunruhA
    do u have a link
  • Can't see the gridder

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    arminunruhA
    can u update again
  • Add ons not working/active

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    arminunruhA
    ur login doesnt work :(
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  • Critical error after activating the theme in WP

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    arminunruhA
    oops yea you need a php version that is up to date :O
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  • Reset license keys

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    arminunruhA
    yea send an email here licensekeys@laytheme.com
  • missing style.css stylesheet

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    arminunruhA
    hey read the instructions carefully on https://laytheme.com/installation.html if you bought a license here https://laytheme.com/buy-now.html , that zip includes a lay.zip file which is a theme. all other files are plugins if you bought any of these https://laytheme.com/addons.html those are plugins
  • font size of the menu

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    arminunruhA
    hey! you can create a textformat in "textformats" and as a fontsize choose "%" then in the customizer apply that textformat to the menu maybe also make the spaceright use % instead of px so that would be "space right in"
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