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Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.9k Posts
  • L

    Impossible to set project description

    2
    0 Votes
    2 Posts
    289 Views
    mariusjopenM
    Dear @louis-ziegle we had this issue before. Best is if you write an email to marius@thepeople.world and include your username, password and a link to this conversation. Marius
  • S

    Can't edit "Project Description for Thumbnail" in Firefox

    description firefox
    3
    1 Votes
    3 Posts
    511 Views
    mariusjopenM
    Dear @serum thank you for sharing. This looks a little familiar. Best is if you write an email to marius@thepeople.world and include your username, password and a link to this conversation. Marius
  • M

    issues with caption spacing (carousel + full screen slider)

    2
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    2 Posts
    357 Views
    mariusjopenM
    @mrrpringle can you send us a link? Thank you :-D Marius
  • L

    Disappearing project thumbnails

    2
    0 Votes
    2 Posts
    313 Views
    mariusjopenM
    Dear @lkhare do you have all the updates installed? Theme and plugins? Which other plugins do you have running? Best! Marius
  • J

    Can't Save or Update

    6
    0 Votes
    6 Posts
    1k Views
    J
    Hi @arminunruh, This issue suddenly was solved, I suppose it was a temporary thing related with my hosting. Yes! I'm already using qTranslate-X and its working great. Thank you.
  • M

    turn off full screen slider on mobile only

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    2 Posts
    350 Views
    mariusjopenM
    Dear @mrrpringle you can activate CUSTOM PHONE LAYOUTS here: [image: 1530612892232-bildschirmfoto-2018-07-03-um-12.14.30-resized.png] Then you can make a different Layout for the phone. Hope that helped! Best! Marius
  • A

    Cover scrolling on mobile

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    0 Votes
    6 Posts
    595 Views
    mariusjopenM
    Dear @alexfirs I mean to have the settings like this: [image: 1530612810586-bildschirmfoto-2018-07-03-um-12.13.04-resized.png] Best! Marius
  • V

    White Area below Footer in Firefox, Edge

    grid footer
    2
    1
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    2 Posts
    474 Views
    mariusjopenM
    Dear @vincent we really need to see the website running. Not really possible to inspect that properly. Best! Marius
  • 12b1

    Mobile sticky footer cut off page

    4
    0 Votes
    4 Posts
    1k Views
    mariusjopenM
    Dear @12b try this one: #footer-region { overflow: hidden; position: fixed !important; bottom: 0px !important; } Best! Marius
  • L

    Layout distortion iPad

    8
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    8 Posts
    924 Views
    mariusjopenM
    Great! :-D
  • H

    Fullscreen Slider and Footer not working at all on IE (Internet Explorer; 11)

    3
    0 Votes
    3 Posts
    393 Views
    arminunruhA
    Yep, you are right. Working on it!
  • M

    Content moving under button

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    0 Votes
    4 Posts
    589 Views
    mariusjopenM
    Great to hear!
  • A

    Webfonts missing after update (with resolution)

    6
    0 Votes
    6 Posts
    610 Views
    arminunruhA
    please convert the font to woff: https://www.google.de/search?q=eot+to+woff&oq=eot+to+woff&aqs=chrome..69i57j0l5.1324j0j4&sourceid=chrome&ie=UTF-8 to be able to upload it via "lay options" -> "webfonts"
  • M

    Mobile (smartphone) "use desktop menu for mobile" changes the orientation of my menu

    2
    0 Votes
    2 Posts
    362 Views
    arminunruhA
    Oh, can you send the URL please? Afaik you can only set the menu position to "left" "center" or "right" [image: 1528880322614-screen-shot-2018-06-13-at-10.57.36.png] [image: 1528880322580-screen-shot-2018-06-13-at-10.58.10.png]
  • B

    Internet Explorer & Lightbox: bug?

    5
    0 Votes
    5 Posts
    611 Views
    arminunruhA
    Oh, I wrote it down and will fix it one day
  • I

    vimeo embed not working

    vimeo embed video
    12
    0 Votes
    12 Posts
    3k Views
    arminunruhA
    Can you make the vimeo video muted, does it work then? There are no updates on this. I have it written down to work on it one day, but see this was never part of lay theme's video embed functionality in the first place, but it was the embed code you inserted by yourself. One thing that could work is if you insert these videos as autoplaying looping html5 videos instead of as vimeo videos.
  • M

    This topic is deleted!

    1
    1
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    1 Posts
    1 Views
    No one has replied
  • E

    This topic is deleted!

    1
    2
    0 Votes
    1 Posts
    16 Views
    No one has replied
  • R

    [Project Thumbnail] Several Bugs

    6
    0 Votes
    6 Posts
    760 Views
    mariusjopenM
    Dear @ryanlen oh wow! The gifs look so good that I really thought that they are all videos! Yes, now I see what you mean! Can you deactivate your TYPEKIT font? That seems to cause trouble in the Console. Let me know! Marius
  • L

    Some project thumbnails suddenly gone, only on desktop

    7
    2
    0 Votes
    7 Posts
    824 Views
    mariusjopenM
    Dear @laut I think you do not have the icons in the Desktop CSS. They are not in the source-code. [image: 1527945926785-bildschirmfoto-2018-06-02-um-15.24.38.png] [image: 1527945926831-bildschirmfoto-2018-06-02-um-15.24.23-resized.png] Best! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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