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Bug Reports

Something is not working? Please provide a screenshot, your browser name and browser version and your operating system.
3.2k Topics 14.9k Posts
  • U

    Unable to upgrade from Laytheme 2.6.1 to 2.6.3

    2
    0 Votes
    2 Posts
    242 Views
    mariusjopenM
    Dear @u-office can you PM me and send me the password and username? Best! Marius
  • E

    HTTP ERROR 500

    2
    0 Votes
    2 Posts
    301 Views
    mariusjopenM
    Dear @Emmanuel-Pevny the 500 error is difficult to inspect because it could be anything. Can you try a fresh install or install on a web server under a sub domain? Best! Marius
  • 0

    Anchor scroll down not working.

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    0 Votes
    5 Posts
    490 Views
    mariusjopenM
    Dear @dschulii sure. You can PM me. Best! Marius
  • U

    Content gone after update to 2.5.8

    12
    1 Votes
    12 Posts
    1k Views
    mariusjopenM
    Dear @jpb ah, happy to hear! Best! Marius
  • J

    Active menu point according project category

    17
    0 Votes
    17 Posts
    2k Views
    J
    Sure, but give me a day since I have to rebuild the structure to parent child categories.
  • B

    This topic is deleted!

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    0 Votes
    18 Posts
    183 Views
  • ArneRobotA

    Rendering error when two text fields side by side in grid editor

    4
    0 Votes
    4 Posts
    372 Views
    mariusjopenM
    Hi @ArneRobot happy it works now :-) Let us know if there is another problem. Best! Marius
  • M

    Pages with bug

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    0 Votes
    4 Posts
    442 Views
    mariusjopenM
    Dear @MaxPietro it looks like the problem is solved now, right? Best! Marius
  • ondrejricicaO

    Website is white/blank - no content visible

    3
    0 Votes
    3 Posts
    465 Views
    ondrejricicaO
    Hi @mariusjopen We had REST API URLs issue with our hosting. Pointed out by @arminunruh Thank you!
  • E

    problems with the stack-element and also with image linking.

    9
    0 Votes
    9 Posts
    1k Views
    A
    I have the same problem working with stack element on custom phone... hope to see any improvement soon!! :D
  • A

    Project not scrollable and not visible completely

    3
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    0 Votes
    3 Posts
    346 Views
    A
    @mariusjopen Yes!!!! :)) Probably is automatically activated when installed. Thanks a lot.
  • jenswindolfJ

    This topic is deleted!

    1
    0 Votes
    1 Posts
    9 Views
    No one has replied
  • edgrbnzE

    Wordfence / Malware Report

    5
    1
    0 Votes
    5 Posts
    661 Views
    F
    https://github.com/serbanghita/Mobile-Detect/issues/758
  • H

    Bug on page builder

    3
    1
    0 Votes
    3 Posts
    391 Views
    F
    Hey @huertels ! Thanks for sending the bug and sorry for the delay! We solved this bug on your website inline. Can you confirm that it works now? Best, Felix
  • G

    Publish panel disappeared

    4
    1
    0 Votes
    4 Posts
    390 Views
    G
    @edgrbnz Thank you very much! I'll try :)
  • S

    Help: Images not showing on any browser, all troubleshooting not working

    1
    0 Votes
    1 Posts
    162 Views
    No one has replied
  • P

    Insert/edit link not working

    8
    0 Votes
    8 Posts
    916 Views
    P
    @arminunruh Thank you for looking into this! I really appreciate it. Enjoy your vacation! Thanks!
  • P

    Fatal Error

    2
    0 Votes
    2 Posts
    384 Views
    mariusjopenM
    Dear @PedroSylvie sorry to hear that you were having trouble. Your website seems to be up and running again, right? In general make backups. (Updraft Plus) And a fresh install with your Wordpress installer from your server is also a good solution from time to times. Best! Marius
  • telmotypeT

    Desktop content disappears when editing mobile layout

    2
    0 Votes
    2 Posts
    262 Views
    mariusjopenM
    Dear @telmotype yes. They are connected. You can unlink elements with a right click. Best! Marius
  • telmotypeT

    Some text disappears on some computers.

    4
    1
    0 Votes
    4 Posts
    451 Views
    mariusjopenM
    Hey @telmotype happy to hear! Best! Marius

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Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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